Shipping Policy

Shipping Policy

Last Updated: September 28, 2026

At Pure Aftabi Shilajit, we aim to provide a reliable and convenient delivery experience for our customers. We offer delivery services across Pakistan for eligible orders.

1. Order Processing

Orders are normally processed after order confirmation.

Processing times may vary depending on order volume, order verification, product availability, and other circumstances.

We may contact customers to confirm their order or delivery information before dispatch.

2. Shipping & Delivery

We offer delivery across Pakistan through available courier services.

Estimated delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Delivery timeframes are estimates and are not guaranteed exact delivery dates.

3. Cash on Delivery

Cash on Delivery (COD) is available across Pakistan for eligible orders.

For COD orders, the full order amount must be paid to the courier representative at the time of delivery.

4. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address and valid contact number when placing an order.

Any delay, failed delivery, return, or additional delivery charges resulting from incorrect or incomplete information provided by the customer may be the customer's responsibility.

5. Delayed Deliveries

We work with courier partners to deliver orders as quickly as possible. However, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Courier service issues

  • Incorrect or incomplete customer information

  • Unforeseen circumstances

While we make reasonable efforts to assist with delayed shipments, we cannot guarantee an exact delivery date.

6. Delivery Issues

If you experience an issue with your shipment or believe your order has been delayed, please contact us with your order number and delivery details.

We will make reasonable efforts to assist you and coordinate with the relevant courier service where necessary.

7. Contact Us

For questions regarding your shipment or delivery, please contact us:

Email: sarwarshehzad101@gmail.com

Please include your order number when contacting us so we can assist you efficiently.

Thank you for choosing Pure Aftabi Shilajit.