Return & Exchange Policy

Last Updated: September 28, 2026

At Pure Aftabi Shilajit, we want our customers to receive their orders in good condition and have a smooth shopping experience. Please review the following Return & Exchange Policy before placing an order.

1. Damaged or Incorrect Product

If you receive a product that is damaged, incorrect, or visibly defective, please contact us as soon as possible after delivery.

When contacting us, please provide:

• Your order number

• Your name and contact details

• A clear description of the issue

• Clear photographs or videos showing the problem

Our team will review your request and, where applicable, arrange an exchange, replacement, refund, or another appropriate resolution.

2. Product Condition

If a return is approved, the product should generally remain unopened, unused, and in its original packaging, unless the return is related to a damaged, defectiv